Eleven health departments in the United States were officially awarded accreditation status in February 2013. Hundreds more are in the pipeline, actively preparing and collecting documents, with the intent to move forward to an accreditation site visit within the next year.
There is much to be learned through this new health department accreditation program, including how to most effectively connect with key organizations that are critical to help achieve accreditation. At times, these strategies might be unique for a particular health department, but increasingly, helpful themes are being identified and shared with other health departments.
This Web Forum showcases how local health departments in California are engaging new partners for accreditation preparation. Attendees will hear about emerging tools and communication strategies for reaching out to organizations that are critical for achieving accreditation. An interesting comparison of strategies based on pre-requisite stage and active measure collection/documentation stage will be provided. In addition, attendees should be able to identify opportunities for partnership engagement during various stages of accreditation preparation, as well as sustainability over time, including when a health officer or department director position is suddenly vacant (!).
Tamara Bannan is the Performance Improvement Manager and Accreditation Coordinator for the County of San Diego Health and Human Services Agency. She has been working in organizational performance management, strategic and operational planning, and quality improvement for nearly 15 years. She led the County of San Diego’s participation in the Public Health Accreditation Board’s beta test and holds a green belt in Lean Six Sigma. (www.sdcounty.ca.gov/hhsa)
Patty Chan is a Licensed Occupational Therapist with a Master in Public Administration and works for Ventura County Public Health as a Division Manager. In her over twenty year career she has strived to advance Public Health with a focus on working collaboratively to achieve the goals of public health through strategic planning, integration of technology, and championing sustainable improvement efforts for organization change. Patty received her Bachelor of Science Degree in Occupational Therapy from San Jose State University and a Masters of Public Administration from California State University – Northridge. She holds a Certificate in Mediation and Conflict Resolution and is a Lean Six Sigma Green belt. (www.vchca.org/public-health)
Cheryl Barrit currently serves as the Preventive Health Bureau Manager for the City of Long Beach Department of Health and Human Services where she oversees a variety of programs under Nursing Services Division, Public Health Emergency Preparedness, Epidemiology and Communicable Disease Control, and Public Health Accreditation. Previously, she served as the Prevention Services Officer and managed HIV and STD Education and Prevention, Teen Pregnancy Prevention, and HIV Social Marketing programs.
Prior to her service with the City of Long Beach, Cheryl was a Public Health Advisor and Presidential Management Fellow at the National Institutes of Health. Cheryl received her BA from University of California Santa Barbara in Law and Society and her Masters in Public and International Affairs from the University of Pittsburgh. (www.longbeach.gov/health)
Dawn Marie Jacobson, MD, MPH, is a board-certified preventive medicine physician with 10 years of experience in public health practice and management. She is currently the Director of Strategy and Impact for the Public Health Institute where her work focuses on data integration for public health decision-making and improving community health outcomes using formal and informal quality improvement methods. Prior to taking position, Dr. Jacobson was the Director of Performance Improvement for the Los Angeles County Department of Public Health. In this position, she utilized matrix management approaches to run a 60-member agency-wide learning collaborative, prepared for PHAB accreditation, created a suite of managerial tools for managing a performance measurement and reporting system, proposed customized functional requirements for an agency-wide dashboard, and designed training modules tailored to various staffing levels. (www.phi.org and www.publichealth.lacounty.gov)
The following documents are PDF versions of the speakers’ presentations and are intended to be used for reference only.
The organizations listed below have come together to sponsor this important effort: